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Frequently asked
questions.

Clear answers about our web, mobile, custom system and business email services.

01 / SERVICE

Web Design & Development

Practical answers about website cost, timelines, performance, management and SEO.

01How long does a professional website take?

Most business websites take four to ten weeks depending on pages, content readiness, integrations and review cycles.

02How much does a website cost in Jordan?

Cost depends on scope, design, content, languages, administration and integrations. We provide an itemized proposal after discovery.

03Will the website work on mobile and tablet?

Yes. We design mobile-first and test readability, navigation, forms and performance across common screen sizes.

04Will I receive a content management system?

A tailored admin area can manage pages, articles, clients and projects with secure roles based on your needs.

05Is technical SEO included?

We prepare structure, metadata, URLs, sitemap, structured data and performance. Competitive growth also requires useful content and authority.

06Can you redesign my site without losing rankings?

Yes. We inventory URLs, preserve valuable content, create 301 redirects and monitor indexing after launch.

07Can DCV write the website content?

We can structure and write core pages and prepare an ongoing search-focused editorial plan.

08Do you provide hosting and maintenance?

Yes. Plans may include managed hosting, monitoring, backups, security updates and technical support.

09Can the website connect to CRM, payments or WhatsApp?

Yes, where a reliable API is available, including forms, CRM, ERP, analytics, payments and third-party services.

10What should I prepare before starting?

Business goals, services, audiences, brand assets and available content are useful; we help complete missing items during discovery.

02 / SERVICE

Mobile App Development

Answers about iOS, Android, cost, publishing, dashboards and maintenance.

01Do you develop for both iOS and Android?

Yes. We choose native or cross-platform technology according to product requirements, performance and budget.

02How long does app development take?

A typical product takes three to eight months depending on screens, features, integrations, backend and testing.

03How much does a mobile app cost?

Cost is based on features, UX, backend, administration and integrations. A focused first release usually reduces risk.

04Do I need an app or a responsive website?

Frequent use, notifications and device features may justify an app; occasional access may be better served by a fast website.

05Is UI and UX design included?

Yes. We map journeys, prototype flows and design the interface before development.

06Will the app have an admin dashboard?

Yes, when required, for users, content, orders, notifications, permissions and reports.

07Do you help publish to the app stores?

We prepare builds, assets, listings and privacy information and support the review process using client-owned accounts.

08Can the app connect to an existing system?

Yes, after reviewing its APIs, security and data quality, or by creating an integration layer.

09How are user data protected?

We use encrypted connections, secure authentication, limited permissions, validation and suitable storage practices.

10What support is available after launch?

We offer monitoring, fixes, operating-system compatibility updates and a data-led product roadmap.

03 / SERVICE

Custom Business Systems

Answers about CRM, ERP, automation, roles, data migration and integrations.

01What is a custom business system?

Software designed around your company’s workflows, data and roles instead of forcing the team into a generic template.

02When is custom software better than an off-the-shelf tool?

When unique workflows, essential integrations or platform restrictions create measurable operating costs.

03Do you build CRM and ERP systems?

Yes. We build phased systems for customers, sales, inventory, resources, approvals and reporting.

04Can repetitive workflows and approvals be automated?

Yes. Requests, notifications, approvals and recurring tasks can be converted into controlled automated flows.

05Can the system support different user permissions?

Yes. Roles can control modules, actions and records, with audit trails where needed.

06Can you migrate data from Excel or an old system?

Yes. We clean, map, test and validate data before the final migration.

07Can it integrate with accounting, inventory and payments?

Yes, where dependable APIs exist, with clear synchronization and error-handling rules.

08How is custom-system cost calculated?

It depends on modules, users, reports, integrations, data volume and security, usually delivered in controlled phases.

09Do you train employees?

We provide training, clear documentation and support internal champions who help adoption.

10How is the system maintained later?

Through monitoring, backups, fixes and a prioritized roadmap for future enhancements.

04 / SERVICE

Business Email & Security

Answers about professional email, Microsoft 365, migration and domain protection.

01Why use email on the company domain?

It strengthens trust and gives the company better ownership, identity and security control than personal free accounts.

02Can DCV set up Microsoft 365?

Yes. We help select plans, verify the domain, configure users, Outlook, DNS and security.

03Can old email be migrated without losing messages?

We inventory mailboxes, run a test migration and synchronize final changes while keeping the old service available during transition.

04What are SPF, DKIM and DMARC?

They authorize sending sources, sign messages and define how impersonated mail should be handled.

05Why do company emails go to spam?

Common causes include domain reputation, missing authentication, content or sending behavior. We audit DNS and delivery evidence.

06How can we protect accounts from compromise?

Use multifactor authentication, strong passwords, limited privileges, updated devices and phishing awareness.

07Can email work on phones and Outlook?

Yes. We configure supported desktop, web and mobile clients according to the service and security policy.

08How much mailbox storage do users need?

It depends on attachments, retention and growth. We review current usage before recommending a plan.

09How do we stop domain email spoofing?

We configure SPF and DKIM, then roll out DMARC gradually while monitoring reports.

10Do you provide ongoing email support?

Yes, including users, devices, delivery issues, account changes and security administration under a support plan.

Still have a question?

Let’s discuss your specific requirements.

Contact our team